Shipping policy

Shipping Policy

Last Updated: August 2026

Thank you for shopping with Mzanzi Fit. We're committed to delivering your order as quickly and safely as possible.

Orders are processed within 1–2 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery times:

Please note that delivery times are estimates and may vary depending on your location and the courier.

Any promotional free shipping offers will be clearly displayed on our website when available.

Once your order has been shipped, you will receive an email containing your tracking information so you can follow your parcel's journey.

Please ensure that the delivery address and contact details provided during checkout are accurate.

If a delivery cannot be completed due to incorrect information supplied by the customer, additional shipping charges may apply.

While we strive to deliver every order on time, delays may occasionally occur due to:

We appreciate your patience and understanding should this happen.

If your parcel arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date.

Please include:

We'll work with the courier to resolve the issue as quickly as possible.

If you have any questions regarding shipping, please contact us:

Email: mzanzifitsupport@gmail.com

Website: https://mzanzi.fit